MET Connect® Alert

Site alarms, wherever you are.

Real-time alarm notifications from your plant's SCADA system straight to your phone — with priority, escalation and on-call routing managed by MET Connect®. Part of the MET Connect® Remote Monitoring Service.

Know before you drive out

Alarms reach the right people the moment they happen, so problems are handled sooner and wasted call-outs are avoided.

Instant push alerts

Alarms from Ignition SCADA arrive on iPhone and Android within seconds, with site, priority and alarm details.

Priority & escalation

Critical alarms break through. Unacknowledged alarms escalate to on-call staff automatically.

Private & secure

Encrypted end to end over HTTPS. Every user has their own login and sees only the sites they are assigned.

Set up your phone

Takes about two minutes. You will need the username and password issued by MET Connect®.

  1. Install the ntfy app

    MET Connect® Alert delivers notifications through the free, open-source ntfy app.

  2. Set the server

    In the app, open Settings → Default server and enter:

    https://alert.met-connect.com
  3. Sign in

    Open Settings → Manage users, add a user for the server above, and enter the username and password from MET Connect®.

  4. Subscribe to your site

    Tap + and enter your site's topic name (for example swts25). MET Connect® will tell you which topics you have access to.

Android users: turn on Instant delivery for each subscription, allow notifications, and exclude ntfy from battery optimisation so alarms are never delayed.

Support

Questions, new users or changes to who gets which alarms — contact the MET Connect® team.

Hours

Mon–Fri, 8am–5pm UTC
After hours by support contract